At Vihikel.com, shipping and delivery terms vary depending on the merchant, brand manufacturer, or service provider of each item. Please review the specific shipping and delivery details outlined in the product description before completing your purchase.
1. Item-Specific Shipping and Delivery Policies
- Each product may have different shipping methods, delivery times, and costs depending on the seller or service provider. These details will be clearly mentioned in the product description.
- Shipping options, such as standard or expedited delivery, may vary depending on the merchant or your location.
2. Delivery Times
- Estimated delivery times will be provided for each product in the product description. Please note that these are estimates and may vary due to factors beyond our control, such as shipping carrier delays or customs processes for international deliveries.
- If you order multiple items from different merchants, they may be shipped separately, and delivery times may differ for each item.
3. Shipping Costs
- Shipping fees are determined by the merchant or service provider and will be calculated during the checkout process. Some products may offer free shipping, while others may have shipping fees based on weight, size, or destination.
- International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the buyer.
4. Order Tracking
- Once your order has been processed and shipped, you will receive a tracking number (if available) from the merchant or service provider. Use this tracking number to monitor the status of your delivery.
- Not all items may have tracking, especially for standard or economy shipping options. Please refer to the product’s shipping details.
5. Delivery Issues
- If you experience any delays or issues with your delivery, please contact the merchant directly using the contact information provided in the order confirmation or product description.
- In cases of lost or damaged shipments, the responsibility lies with the merchant or the shipping carrier. Be sure to review the product-specific shipping policy to understand the resolution process for such instances.
6. Contact Information
For any questions or concerns regarding shipping and delivery, please refer to the product description or contact the merchant directly. For general inquiries, you can also reach us at support@vihikel.com.
By making a purchase on Vihikel.com, you agree to the shipping and delivery terms set forth by the merchant, brand, or service provider of the item.
Thank you for choosing Vihikel.com!
Note: Vihikel.com acts as a marketplace and does not control the shipping policies of third-party merchants. Please direct any shipping-related inquiries to the relevant seller or service provider.