Effective Date: October 08, 2024
Vihikel.com is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase on our website.
By accessing or using Vihikel.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with any of the terms, please discontinue using our site.
1. Information We Collect
We may collect personal information in the following ways:
- Information You Provide: When you create an account, make a purchase, or contact us, you may provide personal details such as your name, email address, phone number, and billing/shipping address.
- Automatically Collected Information: We may automatically collect information about your device, browsing behavior, and site usage through cookies, log files, and other tracking technologies. This can include your IP address, browser type, referring URL, and interaction with the site.
- Payment Information: When you make a purchase, payment information such as your credit card details are collected and processed by our third-party payment processors. Vihikel.com does not store your financial information.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To process and fulfill orders
- To communicate with you, including sending order confirmations and updates
- To personalize your shopping experience
- To improve our website and services
- To respond to your inquiries and provide customer support
- To comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, such as:
- Payment Processors: To facilitate transactions
- Shipping Carriers: To deliver your orders
- Marketing Partners: To assist in delivering marketing and promotional materials (only with your consent)
- Legal Authorities: To comply with any applicable laws, regulations, legal processes, or enforceable government requests
4. Cookies and Tracking Technologies
Vihikel.com uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can control cookie preferences in your browser settings, but disabling cookies may affect your ability to use certain features of the website.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. Please review their privacy policies before submitting any personal information.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Data Rights
Depending on your jurisdiction, you may have rights related to your personal information, such as:
- Accessing the data we hold about you
- Requesting corrections to any inaccuracies
- Requesting deletion of your personal data
- Opting out of marketing communications
To exercise any of these rights, please contact us at support@vihikel.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@vihikel.com